Totally relatable! I’m only 61 and relatively tech savvy- used to even provide customer service at a hi tech company just over 20 years ago, managed to teach students over zoom and then teams during the pandemic - and yet…
Today found myself extremely frustrated on a website for pet food and later even more frustrated when I called and spoke to the customer service person…
Now I’ve received an email asking to fill in a survey about how great their service is… (not great - I cancelled the order).
Argh… this growing somewhat older is tricky. And the techno world where human interaction is so rare is hard too.
Hi Audrey and sorry for the late reply. I had some problems with the app 😆
Yes, we are not there yet, with digitalization and it is frustrating as hell. But just imagine what the world will be like when we are in our 80`s! I would like to believe that there will be more customer friendly services…But who knows!
Let´s stay vigilant and give feedback to the companues. That´s the only way I guess.
Thank you for reading my post. I really appreciate it ❤️
Totally relatable! I’m only 61 and relatively tech savvy- used to even provide customer service at a hi tech company just over 20 years ago, managed to teach students over zoom and then teams during the pandemic - and yet…
Today found myself extremely frustrated on a website for pet food and later even more frustrated when I called and spoke to the customer service person…
Now I’ve received an email asking to fill in a survey about how great their service is… (not great - I cancelled the order).
Argh… this growing somewhat older is tricky. And the techno world where human interaction is so rare is hard too.
👿
Hi Audrey and sorry for the late reply. I had some problems with the app 😆
Yes, we are not there yet, with digitalization and it is frustrating as hell. But just imagine what the world will be like when we are in our 80`s! I would like to believe that there will be more customer friendly services…But who knows!
Let´s stay vigilant and give feedback to the companues. That´s the only way I guess.
Thank you for reading my post. I really appreciate it ❤️